Exchange Policy We offer exchanges under the following conditions: • Exchange requests must be made within 3 days of receiving the product. • The product must be unused, unwashed, unworn, and in its original packaging. • Original tags and labels must remain attached. • Exchange is subject to stock availability. Size Exchange Customers may request a size exchange if the requested size is available in stock. Damaged or Incorrect Products If you receive a defective, damaged, or incorrect item, please notify us within 48 hours of delivery and provide clear photos or videos as evidence. Return Policy Returns are accepted only if: • The wrong product was delivered. • The product is damaged or defective upon delivery. • The product significantly differs from the ordered item. Returns will not be accepted due to: • Change of mind. • Personal preference. • Slight color variation caused by screen settings. • Incorrect size selection by the customer. Refund Policy Refunds are only applicable when: • An exchanged product is unavailable. • A return request is approved by our support team. Approved refunds will be processed within 7–14 working days through the original payment method or an agreed alternative method. Exchange & Return Delivery Charges • If Zen Attire is responsible for the issue, we will bear the delivery cost. • For size exchanges, customers may be required to cover courier charges. Contact for Exchanges & Returns Facebook: https://www.facebook.com/zenattirebd Website: https://www.zenattirebd.com